bw logAppointments 218-9560
510 Kreag Road,
Pittsford, NY 14534

Office Updates

Summer Physical Time! Call now to schedule.


Monday through Friday

8:00 to 9:00 Walk-ins - No appointment needed for acute problems only. Regular appointments are scheduled from 10:00am to 4:30 pm

Saturday morning: by appointment.

DIRECTIONS to our Office

After Hours: Call 585-218-9560

We work closely with Immediate Care East for after hours urgent care that can't wait until our walk-in hours.

Click for a listing of other Urgent Care Centers in the area.

Privacy Notice

The privacy notice is available for download. Privacy Noctice Download

Pediatrics @ the Basin Notice of Privacy
Updated as of 1/2/14

Patient Information. Patient Rights. Our Responsibilities.
This notice describes how medical information may be used and disclosed and how you can get access to this information.  You refers to the patient which may be your child. Please review it carefully.

Patient  Rights

A patient has the right to:
•       Get a copy of their paper or electronic medical record
•       Correct their paper or electronic medical record
•       Request confidential communication
•       Ask us to limit the information we share
•       Get a list of those with whom we’ve shared their information
•       Get a copy of this privacy notice
•       Choose someone to act for them
•       File a complaint if you believe their privacy rights have been violated

Patient Choices
You have some choices in the way that we use and share information as we:
•       Tell family and friends about your condition
•       Provide disaster relief
•       Include you in a hospital directory
•       Provide mental health care
•       Market our services and sell Patient information
•       Raise funds

Our Uses and Disclosures
We may use and share patient information as we:

•        Treat patients
•       Run our organization
•       Bill for their services
•       Help with public health and safety issues
•       Do research
•       Comply with the law
•       Respond to organ and tissue donation requests
•       Work with a medical examiner or funeral director
•       Address workers’ compensation, law enforcement, and other government requests
•       Respond to lawsuits and legal actions

Patient Rights
When it comes to patient health information, patients have certain rights. This section explains those rights and some of our responsibilities to help patients.
Get an electronic or paper copy of your medical record
•       You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
•       We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
•       You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
•       We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
•       You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
•       We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
•       You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
•       If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
•       You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
•       We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly. You may download this notice from our website.
Choose someone to act for you
•       If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
•       We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
•       You can complain if you feel we have violated your rights by contacting us in writing at Pediatrics @ the Basin, 510 Kreag Road, Pittsford, NY 14534
•       You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting
•       We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
•       Share information with your family, close friends, or others involved in your care
•       Share information in a disaster relief situation
•       Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission
•       Marketing purposes - Pediatrics @ the Basin does not do marketing
•       Sale of your information - Pediatrics @ the Basin never sells patient information
•       Most sharing of psychotherapy notes
Our Uses and Disclosures
How do we typically use or share your health information?
            We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
                We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see:

Help with public health and safety issues
We can share health information about you for certain situations such as:
•       Preventing disease
•       Helping with product recalls
•       Reporting adverse reactions to medications
•       Reporting suspected abuse, neglect, or domestic violence
•       Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
•       For workers’ compensation claims
•       For law enforcement purposes or with a law enforcement official
•       With health oversight agencies for activities authorized by law
•       For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
•       We are required by law to maintain the privacy and security of your protected health information.
•       We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
•       We must follow the duties and privacy practices described in this notice and give you a copy of it.
•       We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see:
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
State Specific Laws
New York State provides additional protection for information regarding HIV/AIDS.  We will continue to follow NY State law with respect to such information.  We will also continue to follow considerations of confidentiality under state law for minors when treated for certain conditions (for example, minors do not need parental permission to consent to treatment for sexually transmitted diseases, pregnancy, drug abuse and psychological treatment. .  The minor’s personal health information is not allowed to be released, except as outlined in this notice, without the written authorization of the minor).
We may contact you by mail or phone, at your residence, to remind you of appointments or to provide information about treatment alternatives.  Unless you instruct us otherwise, we may leave a message for you on any answering device or with any person who answers the phone at your residence.

·         We can release your medical information to a friend or family member that is involved in your medical care.  For example, a babysitter or relative who is asked by a parent or guardian to take their child to the pediatrician’s office may have access to this child’s medical information.  We prefer to have written authorization from the parent or guardian for someone else to accompany the child, and may make reasonable attempts to obtain this authorization.
·         You can make reasonable requests, in writing, for us to use alternative methods of communicating with you in a confidential manner.  
·         Other uses or disclosures of your medical information will be made only with your written authorization.  You have the right to revoke any written authorization that you give.

•       We never market or sell personal information.

Organization Contact Information

Notice of Privacy Practices Effective Date:  January 2, 2014
Privacy Officer: Dr. Alice Loveys
                Email address:
                Phone number: 585-218-9560



Pediatrics @ the Basin
510 Kreag Road, Pittsford, NY 14534